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Policies / Terms

Terms of service

The rules for using trektoy.us and buying from Trektoy. Last updated November 2026.

Using the site

By using this site you agree to these terms. You may browse, create an account, and place orders for personal use. You may not use the site in a way that damages it, interferes with other customers, or breaks the law.

Products and availability

We try to show colours and pieces accurately, but screens vary. Slight differences between the photo and the set are normal. Stock is limited and can change without notice. If a set sells out after you order, we will contact you and refund it.

Pricing

Prices are shown in US dollars and do not include taxes where taxes apply. We reserve the right to correct pricing errors. If an order is placed at an incorrect price, we may cancel and refund it before shipping.

Orders and payment

An order is an offer to buy. We accept it when we send an order confirmation and take payment. We may refuse or cancel an order if we suspect fraud, an address problem, or a pricing error. Payment is handled by our payment providers under their own terms.

Shipping and returns

Delivery estimates are not guarantees. Risk passes to you when the carrier delivers the parcel. Returns are governed by our returns policy and shipping by our shipping policy.

Safety and age recommendations

Every set lists a recommended age. Small parts can be a choking hazard for children under 3. Adult supervision is required for younger builders. You are responsible for choosing a set appropriate for the person using it.

Intellectual property

The Trektoy name, logo, product photography, copy, and site design are owned by us or used with permission. You may not copy, resell, or reuse them without written permission.

Disclaimer

The site is provided as is. We do not promise that it will be uninterrupted or error-free. Product information is provided for general guidance.

Limitation of liability

To the extent allowed by law, Trektoy is not liable for indirect, incidental, or consequential losses arising from the use of the site or products. Our total liability for an order is limited to the amount you paid for that order.

Governing law

These terms are governed by the laws of the State of New York, United States. Any dispute will be handled in the courts of New York County, New York, unless local law requires otherwise.

Contact

Questions about these terms? Email [email protected] or use the contact page.

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