Questions, answered.

Most sets come in 250, 500, and 1000 pieces. The 250-piece set is a good solo build, 500 is a shared table set, and 1000 is for long afternoons and bigger builds. The exact piece count is shown on each product page.

Every product page lists a recommended age. Ages 3+ sets use larger pieces; Ages 7+ sets include smaller connectors; Ages 15+ sets are detailed display builds. The play guide compares all three.

Our sets are made for supervised play. Small parts can be a choking hazard for children under 3. Check the age recommendation on each set and follow the safety note on the box.

Orders leave our New York studio in 1–2 business days. Standard US delivery takes 3–5 business days after dispatch. You will receive a tracking link when the label is created.

Thirty days from delivery. Sets must be unopened and in original packaging. If a set arrives damaged or incomplete, contact us within 14 days and we will make it right.

If the order has not shipped, yes. Write to us as soon as possible with the order number. Once a tracking number exists, the order is on its way.

Wipe with a damp cloth and air dry. Do not soak wooden pieces or put any set in the dishwasher. For silicone pieces, mild soap and warm water are fine.

At launch we ship within the United States. International delivery is in the works. Join the newsletter at the bottom of any page to hear when your country opens.